Monday 25 April 2016

Service desk software

NABD service desk is an automated incident response and problem solution for quick, effective systematic essential changes.  Service desk software is the core of IT service management. IT brings together and enables planning and executes the various problems. By allowing a centralized service desk interface to provide automation to manual service support task. The main advantage of service desk software is improving customer satisfaction. Customer knows where to go for information is clearly visible on company website. Service desk is not just software. IT’s where agents meet users; where people meet technology. NABD make sure that for their services.




NABD service software is easy to use affordable web based service desk software. Our servicedesk software is developed with and understanding that business process very far from company to company.
Service desksoftware is an essential part of any IT support frame work offering the great benefits!
Automated it asset discovering, tracking and reporting
Provide self help option to customer
Customizable change approval workflow
Built in survey engine to invite customer feedback and evaluate customer satisfaction
Power full work flow rule


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